Terms & Conditions
A legal disclaimer
Terms and Conditions
Social, Life & Care Pty Ltd
1. Introduction
These Terms and Conditions govern your use of the Social, Life & Care website and services. By accessing this website or engaging our services, you agree to comply with these terms.
2. Services
Social, Life & Care provides allied health services including counselling, social work, behavioural support, occupational therapy, and physiotherapy.
All services are delivered in accordance with professional standards and relevant regulatory requirements.
3. Appointments and Bookings
Appointments can be made via our website or through direct contact.
By booking an appointment, you agree to provide accurate and complete information.
4. Cancellation Policy
We require a minimum of 24 hour’ notice for appointment cancellations or rescheduling.
Late cancellations or missed appointments may incur a fee in accordance with NDIS guidelines or private service agreements.
5. Fees and Payments
Fees for services will be communicated prior to service delivery.
Payments may be processed via NDIS funding, private payment, or other agreed arrangements.
You agree to pay all applicable fees associated with your services.
6. NDIS Participants
For NDIS participants, services are provided in line with your approved plan and the NDIS Pricing Arrangements.
You are responsible for ensuring sufficient funding is available for services booked.
7. Privacy and Confidentiality
We are committed to protecting your privacy and handling personal information in accordance with applicable privacy laws.
Please refer to our Privacy Policy for further details.
8. Clinical Disclaimer
The information provided on this website is for general informational purposes only and does not constitute medical or psychological advice.
If you are experiencing a medical or mental health emergency, please contact your GP or emergency services immediately.
9. Limitation of Liability
To the extent permitted by law, Social, Life & Care is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
10. Website Use
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others.
11. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on this page.